The culture being nurtured in Prantik teaches all officials to work within a robust team with intensive bonding; thus, this trains a manager to serve their officials and schools an official to serve their clients. Whenever our customers face an issue, be it even a public holiday, the company ensures not only response and acknowledgment of the concern but also makes active efforts to solve the problem and exceed our valued customers’ expectations. We always try to cultivate a team of employees with diverse mindsets within the same value system and scale that over time as Prantik grows. Our client revenue retention rate, year-over-year, nears 100 percent – largely because of our people. Customers appreciate us because they know we have their backs, we serve them to make things better every single day.

And that’s one thing I believe that distinguishes us from others. In order to achieve something big and extraordinary, I believe we need courage, empathy, modern innovative technology, and most importantly, a heart-to-heart relationship with our clients and employees.